TERMS AND CONDITIONS OF SERVICE

Last Updated: April 3, 2026

By enrolling in any course, accessing this website, or utilizing the consulting and training services of Grok Computer LLC (“the Company”), you (“the Client”) agree to be legally bound by these Terms and Conditions.

1. NO GUARANTEE OF RESULTS & DISCLAIMER

• Educational Purposes Only: All training is provided “as-is.” Grok Computer LLC does not warrant that training will result in specific employment, certifications, or technical proficiency.
• Technical Accuracy: Technology evolves rapidly. While we strive for accuracy, the Company is not responsible for errors, omissions, or outdated instructions in any curriculum or live instruction.

2. ABSOLUTE LIMITATION OF LIABILITY

To the maximum extent permitted by law, Grok Computer LLC and its instructors shall not be liable for:

• Data Loss: The Client is solely responsible for backing up all data prior to any session. We are not liable for lost, corrupted, or deleted files under any circumstances.
• Hardware/Software Damage: We are not liable for malfunctions, “bricked” devices, or hardware failures occurring during or after training, including “Bring Your Own Device” (BYOD) scenarios.
• Damages Cap: In no event shall our total liability exceed the actual amount paid by the Client for the specific session giving rise to the claim.

3. ON-SITE AND IN-OFFICE PROVISIONS

For services performed at the Client’s residence or place of business:

• Safe Environment: The Client warrants that the premises are safe and professional. Grok Computer LLC reserves the right to terminate any session immediately if the environment is deemed unsafe or hostile; no refund will be issued.
• Premises Liability: The Client agrees to indemnify Grok Computer LLC against any claims for injury or property damage occurring on the Client’s premises.
• Hands-Off Policy: If the Client requests the Instructor to physically handle or open hardware, the Client assumes 100% of the risk for resulting damage or voided warranties.
• Supervision: An adult (18+) must be present for all home-based sessions involving a minor.

4. ONLINE, WEBINAR, AND VIDEOCONFERENCE TERMS

• Prohibition of Recording: Clients are strictly prohibited from recording, screen-capturing, or distributing session audio/video without prior written consent.
• Technical Failures: Grok Computer LLC is not responsible for training delays caused by the Client’s ISP, hardware malfunctions, or software issues. No refunds are issued for Client-side technical failures.
• Screen Sharing: By sharing a screen, the Client grants the Instructor permission to view their desktop. It is the Client’s sole responsibility to close all sensitive or confidential windows prior to sharing.
• Remote Control: If remote-control software is used, the Client acknowledges the inherent security risks and waives all claims related to system instability or breaches.

5. INTELLECTUAL PROPERTY & NON-COMPETE

• Proprietary Rights: All courseware, handouts, and digital assets are the exclusive property of Grok Computer LLC.
• Usage License: Clients are granted a single-user, non-transferable license for personal use only. You may not redistribute, sell, or create derivative works from our materials.
• Non-Solicitation: (Corporate Clients) For 12 months following any session, the Client shall not solicit or hire any Instructor of Grok Computer LLC without paying a recruitment fee of 25% of the individual’s new annual salary.

6. PAYMENT, CANCELLATION, AND TERMINATION

• Payment: Fees must be paid in full prior to the start of training unless otherwise agreed in writing.
• Cancellations: Cancellations made less than 48 hours before a session are non-refundable.
• Right of Refusal: We reserve the right to remove any student from a session, without refund, for disruptive behavior, illegal activity, or attempts to circumvent network security.

7. INDEMNIFICATION

The Client agrees to indemnify and hold harmless Grok Computer LLC from any claims, losses, or expenses (including legal fees) arising from the Client’s misuse of training, violation of these terms, or infringement of third-party rights.

8. ARBITRATION AND CLASS ACTION WAIVER

Any dispute arising from these terms shall be resolved through binding arbitration in New York City court. Both parties waive the right to a jury trial or to participate in a class-action lawsuit.

9. FORCE MAJEURE

Grok Computer LLC is not liable for failure to perform due to causes beyond its reasonable control, including internet outages, power failures, natural disasters, or government restrictions.

10. SEVERABILITY AND GOVERNING LAW

If any part of these Terms is found unenforceable, the remaining sections remain in effect. These terms are governed by the laws of the State of New York.